Unless you live in a cave, you would have heard about social media by now, and may even be an avid user. But is your social media following where you want it to be?
Your followers on Twitter, Facebook, Google+, Snapchat, and Instagram may be invaluable to you when it comes to marketing your products and services.
That is, of course, if they identify with you as a brand. A great way to ensure that you’re the talk of the town is to become active with your followers on social media and strategize ways to help them pursue you instead of the other way around.
If your social media strategy is strong enough, your followers will market your brand for you.
This has been proven time and again to be most effective as a social media marketing strategy. That’s because these are genuine people who will be supporting your business and proliferating your products instead of you (the business) having to do so.
Of course, you will need to channel those efforts, but you will no longer have the burden of gathering a following.
How can you grow your social media following to help them market for you?
Here’s what you need to get started.
Have Clear Social Media Goals in Mind
By that, we mean that you should identify your social media goals and objectives when you start creating content. As a general rule of thumb, remember that it is not about your products or your brand, it’s about creating a meaningful connection with followers and likely customers.
Focus on their problems and how your brand can help ease their troubles. Before you start to create social media posts, have a general understanding of how each of the social media platforms work and what audiences you can reach through each of them.
This will help you narrow down where your target audience is and you can tailor your social media strategies accordingly.
Understand Your Target Audience
When you know about your target audiences’ needs, you will be able to create a deeper meaning using your interactions with them on social media.
Start by identifying what their passions and aspirations are. Know what problems they face and how you can help them overcome those problems.
This will help you associate with your target audience by bringing them to your website to offer them the solutions you have (i.e. your product and services).
Humanize Your Brand Through Social Media
Let your target audience know that you are not the rigid and staunch business that they make you out to be. You may currently be that way, but it doesn’t hurt to soften up for customers if it’s what you need to do to attract them.
Interact with your customers often and address their needs. An example may be commenting under one of a customer’s posts on Facebook and helping them out with their concerns. This serves to portray that you are invested in your customers and genuinely care about them.
It will help you create a good reputation for yourself on Social media and get more customers through positive word of mouth online.